Services

 

24 hour emergency service with our own vets

Should you require our services out of hours, ring the usual number and your call will be forwarded to one of our vets, who will deal with your call promptly, and if required, be happy to meet you at the surgery. We don’t share our out of hours work with any other practice so you will always see a vet you know, and more importantly, a vet who knows your pet and has full access to their clinical records.

 

Overnight inpatient care

If  your pet requires hospitalisation due to illness or injury, he/she will receive round-the-clock care: a vet lives on site and we also have additional on-site accommodation for the duty nurse, ensuring that the care continues throughout the night.

 

Home visits

Whilst we prefer to examine and treat patients here at the surgery where we have a wealth of staff, medicines and equipment necessary for your pet’s care, we understand that it always isn’t easy for you to bring your pets to us. We also understand that you may prefer a home visit at the end of a pet’s life. Therefore, we are happy to conduct home visits by arrangement.

 

15 minute appointments & health checks

This extended appointment allows the vet to conduct a thorough examination whilst also having the time to gain important information from you about your pet’s condition. Aside from seeing your pet when he/she is ill, we recommend that your pet has a thorough health check every year (but ideally every 6 months as 1 year of a dog or cat’s life is roughly equivalent to 7 of our years!). Whilst clearly very important, the annual vaccination that your pet receives is only a small part of the health check. The examination we carry out before the vaccine is given is actually a very important part of preventative health care for your pet. Pets aren’t always able to tell us when they are feeling unwell. It is for this reason that your pet should receive regular health checks to help detect abnormalities or conditions that might otherwise be missed by even the most experienced owner.

 

Dietary advice and food sales

The vets and nurses will be happy to advise you on the best diet for your pet. We stock a full range of Hill’s and Royal Canin lifestage and prescription diets. For rabbits and guinea pigs we stock a comprehensive range of Burgess foods. Whilst we don’t have room to stock many other brands we can obtain most brands of commercially available diets. Please ask at reception for details of price and availability. After placing your order your food will be ready to collect after 2pm the next day.

 

Microchipping

Makes your pet permanently identifiable. The microchip with its unique number is as small as a grain of rice and is easy to implant. No anaesthetic is needed. After inserting the chip we register your pet’s details with the central database, from whom you will receive confirmation of your pet’s registration. Registration is lifelong, there will only be additional fees incurred if you should change your contact details. Should your pet go missing, the network of microchip readers held by vets, dog wardens and animal welfare organisations will identify your pet’s unique chip number. A quick telephone call is then all that is needed to reunite you and your pet. If you would like to have your pet microchipped please contact reception to make an appointment with the nurse.

 

 

OPENING TIMES

 

Reception open
8.30am – 6.30pm Monday to Friday
9am – 12.30pm Saturday

CLOSED Sunday

 
 

Consultations by appointment
8.30am – 11am & 3pm – 6.15pm Monday to Friday
9am – 12.15pm Saturday

24 hour emergency service

 

 

Nurse Clinics

Our team of nurses are available to offer advice on a range of animal health topics such as puppy & kitten development, flea and worm control, vaccinations, insurance, dental care, hypertension, diabetes & arthritis to name a few. Contact reception to book your FREE appointment

 

Dentistry

We have a fully equipped dental facility using state-of-the-art equipment which allows us to take first class care of your pet’s teeth. It is important to treat dental disease in your pet, not only because animals can’t tell their owners when their teeth hurt, but also because advanced dental disease causes bacteria to get into the bloodstream which can cause damage to other organs, particularly renal (kidney) damage.

Once tartar has started to form on your pets teeth even brushing will not remove it and dental treatment will be required to prevent the progression of periodontal disease. All dental treatment is carried out under general anaesthetic to allow thorough examination and treatment without causing stress or pain.

Tartar is removed using an ultrasonic descaler which then allows assessment of the gum-tooth margin and exploration of dental pockets. X-rays are taken as needed. Where there is advanced disease with decay, cavities or tooth-loosening, then tooth extraction is carried out using modern extraction techniques.

The teeth are then polished using an air-driven polisher and paste to smooth the surface of the teeth and reduce the rate at which tartar will reform. Following dental treatment our nurses will discuss the best options to help keep your pet’s teeth healthy.

Diets and chews can be useful but if your pet is amenable then daily brushing is the gold standard  of preventative care and our nurses will show you how to clean your pet’s teeth.

Dental disease is also very common in rabbits and other small mammals, mainly due to overgrowth of teeth which is exacerbated by poor diet. We will be able to advise you on the best diet and dental care tips for your rabbit and we also have specialist equipment for trimming overgrown incisors and molar teeth as needed.